Training Event Terms & Conditions
1. Booking Process
1.1. When you click “Confirm Booking”, a reservation will be held for you on the selected training event.
1.2. Your place is not confirmed until WMSLT receives payment of the invoice from your setting.
1.3. Payment must be received at least 14 days (2 weeks) before the training date.
1.4. If payment is not received 14 days prior to the event, your reservation will be cancelled and your space may be offered to another attendee.
2. Invoicing & Confirmation
2.1. An invoice will be sent to the email address provided in the booking form.
2.2. Once payment has been received, you will be sent a confirmation email, which formally secures your place on the course.
2.3. Please ensure your finance department or responsible person completes payment within the required timeframe.
3. Cancellation Policy
3.1. If you need to cancel your place more than 14 days (2 weeks) before the event date, you will receive a 100% refund.
3.2. Cancellations made within 14 days of the training date are not eligible for a refund.
3.3. Refunds will be processed back to the original payer.
4. Rescheduling or Cancellation by WMSLT
4.1. WMSLT reserves the right to reschedule the training event if the minimum number of attendees is not met.
4.2. If an event is rescheduled, all registered attendees will be notified using the contact details provided on the booking form.
4.3. If the new date is not suitable, attendees may request:
A full refund, or
To transfer their booking to a different WMSLT training date (subject to availability).
5. Attendee Substitutions
5.1. If the original attendee can no longer attend, settings may substitute another staff member at no additional cost.
5.2. Please notify WMSLT as soon as possible to update the attendee details.
6. Data Protection
6.1. Information provided through the booking form will be used solely for administering the training event and invoicing processes.
6.2. All data will be handled in line with WMSLT’s privacy policy and GDPR requirements.
7. Agreement to Terms
By submitting your booking and ticking the agreement box, you confirm that you have read, understood, and agree to these Terms & Conditions.
Click here to state that you agree to these Terms and Conditions.